Malkeenz Silver Jewellery
Dear Valued Customer,

Thank you for your purchase. We strive to ensure your satisfaction with every product you receive. Please review our Return and Exchange Policy below:

Return and Exchange Policy:

Eligibility:

You have 7 days from the date of delivery to request a return or exchange.
The product must be in its original condition, unused, and with all original packaging intact.
Return and Exchange Process:

To initiate a return or exchange, please contact our customer service team [malkeenz.com] within the 7-day window.
Upon approval, you will be provided with instructions for returning the product.
Shipping Charges:

The delivery charges for the return or exchange will be deducted from your refund or applied to your exchange.
Refunds:

Refunds will be processed via bank transfer.
An amount of Rs800 will be deducted from your refund as a restocking fee.
Please allow 7-10 business days for the refund to be processed and appear in your bank account.
Exclusions:

Products that are specially made to order for the customer are not eligible for return or exchange under any circumstances unless there is manufacturing fault or any other fault which by us
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact us.

Contact Information:
If you have any questions or concerns regarding our return policy, please contact our customer service team at [malkeenz.com].

Note: Malkeenz reserves the right to update or modify this return policy at any time without prior notice. Please check the policy periodically for any changes.

Thank you for choosing Malkeenz for your silver jewellery needs!

Best Regards,

[malkeenz